Terms And Conditions

ORDER & DELIVERY DETAILS

Order Processing Time

We can typically offer next day local delivery on orders received BEFORE 3pm.
Some exceptions may apply.
NOTE: We CANNOT guarantee that your gift will be delivered on your selected date, because we do not deliver to residential addresses without making arrangements with the recipient first. Please see information below for more details.

NOTE RE FRUIT ORDERS:  To ensure the freshest fruit we only purchase the fruit needed after the gift has been confirmed with the recipient.  See note below on why we call ahead.


Recipient Delivery Arrangements

  • If you requested for the your gift to be delivered to a residential address, please be advised that we DO NOT ship without contacting the Recipient first. There is a re-direct charge for every attempted delivery; therefore to save you money and our courier’s time, we only ship once contact has been made with your Recipient. This means there may be a delay in the delivery of your gift if we are waiting to make arrangements with the Recipient.
  • We will ONLY leave a gift basket on the front step or with a neighbour when the Recipient has given permission to do so. On some occasions the Recipient may request that the delivery go to an alternate address such as their place of work.
  • Why do we need to call ahead? It might feel like calling the recipient ahead of time eliminates the surprise, however, our goal is to ensure that your gift arrives in perfect form! Not only does it reduce delivery fees for multiple attempts, but it allows us to ensure we have the correct residential address. We also need to make arrangements for delivery for alcohol (someone 18 years of age needs to be there to sign for it) and temperature fragile items such as chocolate, fruit or cheese so it doesn’t sit on the front step unattended.
  • Important! When we call your Recipient to make arrangements we don’t tell them who the gift is from (unless they are super nervous ... there are scams out there) which means we won’t ruin your surprise. Instead, your Recipients now have something to look forward to!

PRIVACY POLICY

This privacy policy sets out how The Gift Designers uses and protects any information that you give The Gift Designers when you use this website. The Gift Designers is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy stated here. The Gift Designers may change this policy fr0m time to time by updating this page. You should check this page  time to time to ensure that you are happy with any changes.

The use of the Visitor’s Personal Information is limited to these purposes. Unless permitted by law, no Information about a Visitor/Consumer is collected, without first obtaining the consent of the individual to the collection, use and dissemination of that information. When you provide Personal Information to The Gift Designers it means that you agree that The Gift Designers may collect and use your Personal Information accordance with this Policy.

If you do not want to receive periodic emails from us (updates/newsletters or product/service information), please let us know by email or phone, (Click here to email), or call 403-201-5021 ), that you do not wish to receive information by email from our Company.  Be sure to provide your full name, address and phone number.

NOTE:  There are circumstances where the use or disclosure of Personal Information may be justified or permitted or where The Gift Designers is obliged to disclose Personal Information without consent. Such circumstances may include:

    • Where The Gift Designers believes in good faith that the law requires it;
    • Where The Gift Designers believes, upon reasonable grounds, that it is necessary to protect the rights, privacy, safety or property of an identifiable person or group;
    • Under limited circumstances specifically described to you when we collect the Personal Information, such as in terms of service or use agreement, including The Gift Designers Acceptable Use Policy; or
    • Where it is necessary to protect the rights or property of The Gift Designers and collect any money owing; or
    • Where Personal Information is public.

Personal Information may also be subject to transfer to another company in the event of a change of ownership of all or part of The Gift Designers. This will occur only if the parties have entered into an agreement under which the collection, use and disclosure of such Personal Information is restricted to those purposes that relate to the business transaction, including a determination whether or not to proceed with the business transaction, and is to be used by the parties to carry out and complete the business transaction.

Where obliged or permitted to disclose Personal Information without consent, The Gift Designers will not disclose more Personal Information that is required.

This Terms and Conditions Policy is in effect as of January 1, 2004. The Gift Designers will make revisions to this policy from time to time.  In the event of a revision, a notice will be posted on this website. Policy changes will apply to the Personal Information collected from the date of posting of the revisions, as well as to existing Personal Information held by The Gift Designers.

Questions

If you have any questions about the privacy practices or terms and conditions of The Gift Designers, or you wish to access your Personal Information, please contact:

The Gift Designers Inc. Mailing Address:  4385 104 Ave SE, Unit 1060
Calgary, AB, T2C 5C6 Phone:  403 201-5021 Click here to email

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies, we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
  • Information is not sold or shared with any person or company outside of The Gift Designers.

Security Policy

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our Cookie Policy

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the terms and conditions applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@thegiftdesigners.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

The Gift Designers Inc. BBB Business Review